There's a lot of competition in the automotive industry, whether you own a car, truck, or motorcycle dealership, an auto body repair shop, tire service center, or a rental car company. Here are a few ways you can use automotive promotional products to keep your branding top of mind with customers after their visit. Drive engagement, increase customer survey completion rates, boost referrals, and increase repeat business across the automotive industry.
A collision center wanted to increase the number of customer satisfaction survey responses and boost online appointment scheduling.
This shop wanted to increase the amount of customer surveys they received for feedback to improve their service center. They added a thank you message and a reminder for customers to check their email for a survey plus their web address so they could easily schedule their next appointment online. Logo and artwork provided by the customer.
The custom printed door hangers were hung over the rear-view mirror of each car after the service appointment. Customers saw the message first thing upon picking up their vehicles from the shop.
This collision center saw a 27% increase in the immediate return of survey responses and increased their overall customer satisfaction rating increase from 4.2 to 4.7 in the first three months of the door hanger promotion. They also saw a 15% increase in online appointments scheduled through their website.
A motorcycle dealership wanted professional, branded document pouches to hold important paperwork for new customers to take home after their motorcycle purchase. They also wanted to help returning customers keep service and maintenance records organized.
The motorcycle dealership used a full color photograph of a motorcycle against a sunset sky background with their logo overlaid on a black band. White boxes under the flap were left blank for service technicians to record notes about the bike's maintenance records. Logo and artwork provided by the customer.
After the purchase of a new motorcycle, each customer was given a document pouch with important paperwork including service history report, title, and receipt of purchase.
The motorcycle dealership increased their professional branding with these custom printed pouches, and saw a boost in repeat service business from their customers as a result.